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AirAsia logo AirAsia

AirAsia operates flights from Malaysia to various destinations in Asia, Australia as well as Europe. It is a big Malaysian low-cost carrier based in Kuala Lumpur with the main hubs located at Kota Kinabalu, Sultan Ismail and Kuala Lumpur airports. In 2010 AirAsia won an award for the world's best low-cost airline.

Like other low cost airlines, AirAsia does not serve any complimentary refreshment, however drinks and snacks are available for purchase on board. The passengers of AirAsia can take advantage of online check-in on its official website. The airline offers two service classes on its flights – Economy and Premium Promo.

AirAsia - Basic info

Airline name AirAsia
IATA / ICAO code AK / AXM
Airline hubs Kuala Lumpur (KUL)
Destinations Asia and Australia: 84
See all routes…
Frequent flyer programs BIG
Fleet Airbus A320
Onboard refreshments sold separately
Main competitors Malaysia Airlines, Thai Airways International
See more…

AirAsia - Contacts

Go to AirAsia

AirAsia - Customer support

  • Malaysia: 600 85 9999
  • Thailand: +66 2 515 9999
  • Indonesia: +62 21 2927 0999
  • Singapore: +65 630 77688
  • China: +86 20 2281 7666
  • Australia: 1300 760 330
  • E-mail:

AirAsia - Address

LCC Terminal, Jalan KLIA S3, Southern Support Zone
Kuala Lumpur International Airport 64000 Sepang,
Selangor Darul Ehsan
Malaysia

More contacts


AirAsia - Check-in, Baggage Allowance & Fees

Payment options VISA, Mastercard, American Express
Booking fees * depending on route
Cabin baggage weight: 7 kg, dimensions: 56x36x23 cm
Checked baggage weight: 32kg, dimensions: 81x119x119 cm — * /bag, depending on route
Checked baggage / airport fee * depending on route
Excess baggage * / kg, depending on route
Online check in Yes

AirAsia - Photos


AirAsia - Latest News

  • Airbus Edging Out Boeing? (Jul 7, 2011)

    Airbus is turning up the heat on U.S. rival Boeing even before Paris Air Show. The Toulouse, French-based company racked up orders for 102 upgraded versions of its hot-selling A320 single-aisle jet that’s a favourite of medium-haul operators and low cost carriers.Airlines are interested in the A320neo because it will be powered by newly-developed engines and wing tip devices that improve the plane’s aerody­namics, together offering 15% fuel economy compared to current versions. Read more »

  • Deals of the Week: Tasty airfares from £8

    Good afternoon everyone! Do you feel like having a look at current best… Read more »

  • Deals of the Week:Tempting Discounts

    Welcome to another weekly review of the best airfare deals. A week has passed… Read more »


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AirAsia - Competitors

Airline Competitors Notes
Malaysia Airlines strong 99 shared routes (26%), 41 shared destinations (11%)
Thai Airways International weak 48 shared routes (13%)
Lion Air weak 26 shared routes (7%)
Garuda Indonesia weak
Nok Air weak


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