Jet Airways is based in India and operates flights from its main hub located in Mumbai. It was founded as an air taxi operator on April 1, 1992 and it started operations in 1993. At present, it is India's second largest airline. Magazine Which? ranked Jet Airways as the world´s second best long-haul airline in 2008.
Jet Airways operates flights to various domestic and international destinations across Asia, Europe and North America as well as to Africa. Jet Airways operates two low-cost airlines as well: JetLite and Jet Airways Konnect.
The airline offers online check-in on its website. For its frequent flyers the airline has a loyalty program called JetPrivilege.
Jet Airways - Basic info
| Airline name | Jet Airways |
|---|---|
| IATA / ICAO code | 9W / JAI |
| Airline hubs | India and Belgium: 4 |
| Destinations |
78 across the World See all routes… |
| Frequent flyer programs | JetPrivilege |
| Fleet | Airbus 330-200 ATR 72-500 ATR 72-600 Boeing 737-700 Boeing 737-800 Boeing 737-900 Boeing 737-900ER Boeing 777-300ER |
| Onboard refreshments | included in the ticket price |
| Main competitors |
Air India,
JetKonnect
See more… |
Jet Airways - Contacts
Jet Airways - Customer support
- India: 1800 22 55 22
- Chennai: +91 44 3989 3333
- Mumbai: +91 22 3989 3333
- Delhi: +91 11 3989 3333
- United Kingdom: 0808 101 1199
- United States: +1 877 835 9538
- E-mail:
Jet Airways - Address
Customer Relations DepartmentSiroya Centre,
Sahar Airport Road,
Andheri (East),
Mumbai - 400099
India
More contacts
Jet Airways - Check-in, Baggage Allowance & Fees
| Payment options | American Express, Diners Club, JCB, Mastercard, Visa |
|---|---|
| Cabin baggage | weight: 7 kg, dimensions: height + length + width = max. 115 cm |
| Checked baggage | weight: 20 - 23 kg, dimensions: height + length + width = max. 158 cm / depending on route |
| Excess baggage | * depending on route |
| Online check in | Yes |
Jet Airways - Photos
Jet Airways - Competitors
| Airline | Competitors | Notes |
|---|---|---|
| Air India | direct | 174 shared routes (45%), 64 shared destinations (17%) |
| JetKonnect | direct | 137 shared routes (35%) |
| SpiceJet | direct | 122 shared routes (32%), common bases in Delhi / New Delhi, Mumbai, Madras |
| IndiGo Air | strong | 116 shared routes (30%) |
| Go Air | weak | 40 shared routes (10%) |
| Air India Express | weak | 27 shared routes (7%) |
| Kingfisher Airlines | weak |
Jet Airways - Routes
Airline hubs
- Brussels (BRU)
- Chennai International (MAA)
- Mumbai Chhatrapati Shivaji International (BOM)
- New Delhi (DEL)
Jet Airways
