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Jet Airways

Jet Airways Info

Jet Airways - Customer support

1800 22 55 22

+91 44 3989 3333

+91 22 3989 3333

+91 11 3989 3333

United Kingdom:
0808 101 1199

United States:
+1 877 835 9538


Jet Airways - Address

Customer Relations Department
Siroya Centre,
Sahar Airport Road,
Andheri (East),
Mumbai - 400099

More contacts

Jet Airways is based in India and operates flights from its main hub located in Mumbai. It was founded as an air taxi operator on April 1, 1992 and it started operations in 1993. At present, it is India's second largest airline. Magazine Which? ranked Jet Airways as the world´s second best long-haul airline in 2008.

Jet Airways operates flights to various domestic and international destinations across Asia, Europe and North America as well as to Africa. Jet Airways operates two low-cost airlines as well: JetLite and Jet Airways Konnect.

The airline offers online check-in on its website. For its frequent flyers the airline has a loyalty program called JetPrivilege.

Jet Airways - Basic info

Airline name Jet Airways
IATA / ICAO code 9W / JAI
Airline hubs India and Belgium: 4
Destinations Asia, Europe and North America: 71
See all routes…
Frequent flyer programs JetPrivilege
Fleet Airbus 330-200
ATR 72-500
ATR 72-600
Boeing 737-700
Boeing 737-800
Boeing 737-900
Boeing 737-900ER
Boeing 777-300ER
Onboard refreshments included in the ticket price
Main competitors Air India, SpiceJet
See more…

Jet Airways - Check-in, Baggage Allowance & Fees

Payment options American Express, Diners Club, JCB, Mastercard, Visa
Cabin baggage weight: 7 kg, dimensions: height + length + width = max. 115 cm
Checked baggage weight: 20 - 23 kg, dimensions: height + length + width = max. 158 cm / depending on route
Excess baggage * depending on route
Online check in Yes

Jet Airways - Competitors

Airline Competitors Notes
Air India direct 150 shared routes (48%), 57 shared destinations (18%)
IndiGo Air direct 112 shared routes (36%)
SpiceJet direct 101 shared routes (32%), common bases in Delhi / New Delhi, Mumbai, Madras
Go Air weak 47 shared routes (15%)
Air India Express weak 30 shared routes (10%)
Etihad Airways weak 26 shared routes (8%)
JetKonnect weak 26 shared routes (8%)
Saudi Arabian Airlines weak 18 shared routes (6%)
Qatar Airways weak

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