{{ location.label }}
{{ location.label }}
Where are you flying from?
Where are you flying to?
When are you leaving?
Wow, you love travelling! Unfortunately we can only deal with up to 10 airports at a time...
Please choose a date in the future. When we offer time travel we’ll let you know.
Time traveller, eh? Please make sure your return date is after your departure date.
We can only deal with flights within the next 12 months, you’re way more organised than us.
Search to anywhere cannot be combined with specific dates.

Jetstar Airways

Jetstar Airways Info

Jetstar Airways - Customer support

Indonesia:
001 803 852 9779

Australia:
131 538 (+61 3 9347 0091)

New Zealand:
+ 0800 800 995 (+61 3 9347 0091)

China:
4001 201 260 (+61 3 9347 0091)

Hong Kong:
800 962 808

Japan:
0570 550 538

USA:
+ 1866 397 8170

Jetstar Airways - Address

JetStar
GPO Box 4713
Melbourne VIC 3001
Australia

More contacts

Jetstar Airways is based in Australia and operates flights from its main hubs located in Brisbane, Melbourne and Sydney. It is a low-cost airline operating flights to various destinations in Australia, New Zealand, Asia and Indonesia. The parent company of Jetstar Airways is Qantas Airways.

Like other low-cost airlines, Jetstar Airways does not serve any complimentary refreshment, however drinks and snacks are available for purchase on board. The airline it has its own frequent flyer program called Qantas Frequent Flyer.

Jetstar offers two service classes on its flights – Economy class and and Business class. It offers online check-in on its website.

Jetstar Airways - Basic info

Airline name Jetstar Airways
IATA / ICAO code JQ / JST
Airline hubs Australia: 5
Destinations Asia, Australia and North America: 59
See all routes…
Frequent flyer programs Qantas Frequent Flyer
Fleet Airbus A320-200
Airbus A321-200
Airbus A330-200
Boeing 787-8
Airline Awards
  • Skytrax 2011: Best Low Cost Airline
Onboard refreshments sold separately
Main competitors Virgin Australia, China Southern Airlines
See more…

Jetstar Airways - Check-in, Baggage Allowance & Fees

Booking fees AUD 3 - AUD 5 , AUD 0 (direct payments, internet banking, Jetstar cards)
Cabin baggage weight: 7 kg - 10 kg depending on route
Checked baggage weight: 15 - 40 kg — * depending on route
Excess baggage AUD 70 - AUD 160 / 15 kg bag, then every additional kg AUD 15 - 20
Online check in Yes

Jetstar Airways - Latest News

Etihad - Virgin Blue partnership officially approved

Feb 7, 2011

The combined network enables Australian passengers a better connection to Europe, Middle East and Africa via Etihad's Abu Dhabi hub. Direct flights from Sydney commencing February.
Read more »

Jetstar Airways - Competitors

Airline Competitors Notes
Virgin Australia direct 76 shared routes (32%), common bases in Brisbane, Melbourne (MEL), Sydney
Qantas Airways strong 65 shared routes (28%), common bases in Brisbane, Sydney, Melbourne (MEL)
Tiger Airways strong 48 shared routes (21%)
Air New Zealand weak 28 shared routes (12%)
Singapore Airlines weak 28 shared routes (12%)
AirAsia weak 18 shared routes (8%)
SilkAir weak 16 shared routes (7%)
Vietnam Airlines weak
China Southern Airlines weak 31 shared destinations (13%)


Do you like WhichAirline.com?

Before you leave...

Do you find WhichAirline.com useful? Nine out of ten of your friends would too. Spread the word, share the love!