Jetstar Airways is based in Australia and operates flights from its main hubs located in Brisbane, Melbourne and Sydney. It is a low-cost airline operating flights to various destinations in Australia, New Zealand, Asia and Indonesia. The parent company of Jetstar Airways is Qantas Airways.
Like other low-cost airlines, Jetstar Airways does not serve any complimentary refreshment, however drinks and snacks are available for purchase on board. The airline it has its own frequent flyer program called Qantas Frequent Flyer.
Jetstar offers two service classes on its flights – Economy class and and Business class. It offers online check-in on its website.
Jetstar Airways - Basic info
| Airline name | Jetstar Airways |
|---|---|
| IATA / ICAO code | JQ / JST |
| Airline hubs | Australia: 5 |
| Destinations |
Asia, Australia and North America: 57 See all routes… |
| Frequent flyer programs | Qantas Frequent Flyer |
| Fleet | Airbus A320-200 Airbus A321-200 Airbus A330-200 Boeing 787-8 |
| Airline Awards |
|
| Onboard refreshments | sold separately |
| Main competitors |
Virgin Australia,
Korean Air
See more… |
Jetstar Airways - Contacts
Jetstar Airways - Customer support
- Indonesia: 001 803 852 9779
- Australia: 131 538 (+61 3 9347 0091)
- New Zealand: + 0800 800 995 (+61 3 9347 0091)
- China: 4001 201 260 (+61 3 9347 0091)
- Hong Kong: 800 962 808
- Japan: 0570 550 538
- USA: + 1866 397 8170
Jetstar Airways - Address
JetStarGPO Box 4713
Melbourne VIC 3001
Australia
More contacts
Jetstar Airways - Check-in, Baggage Allowance & Fees
| Booking fees | AUD 3 - AUD 5 , AUD 0 (direct payments, internet banking, Jetstar cards) |
|---|---|
| Cabin baggage | weight: 7 kg - 10 kg depending on route |
| Checked baggage | weight: 15 - 40 kg — * depending on route |
| Excess baggage | AUD 70 - AUD 160 / 15 kg bag, then every additional kg AUD 15 - 20 |
| Online check in | Yes |
Jetstar Airways - Photos
Jetstar Airways - Latest News
-
Etihad - Virgin Blue partnership officially approved (Feb 7, 2011)
The combined network enables Australian passengers a better connection to Europe, Middle East and Africa via Etihad's Abu Dhabi hub. Direct flights from Sydney commencing February. Read more »
Jetstar Airways - Competitors
| Airline | Competitors | Notes |
|---|---|---|
| Virgin Australia | direct | 74 shared routes (32%), common bases in Brisbane, Melbourne (MEL), Sydney |
| Qantas Airways | strong | 65 shared routes (29%), common bases in Brisbane, Sydney, Melbourne (MEL) |
| Tiger Airways | weak | 44 shared routes (19%) |
| Air New Zealand | weak | 28 shared routes (12%) |
| Singapore Airlines | weak | 28 shared routes (12%) |
| SilkAir | weak | 16 shared routes (7%) |
| AirAsia | weak | 14 shared routes (6%) |
| Vietnam Airlines | weak | |
| Korean Air | weak | 31 shared destinations (14%) |
Jetstar Airways
