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TUIfly Info

TUIfly - Customer support

0900 1000 2000

0900 190 150

0900 249 9 990

United Kingdom:
0904 561 0000

0900 190 150

899 03 20 31

902 012 512

+49 180 5 42 41 40


TUIfly - Address

TUIfly Vermarktungs GmbH
Karl-Wiechert-Allee 23
30625 Hannover

More contacts

TUIfly is based in Germany and operates flights from its main hubs located in Cologne, Düsseldorf, Frankfurt, Hamburg or Hanover. It is a low-cost airline with headquarters in Langenhagen. It was founded in January 2007 after the merger of airlines Hapagfly and Hapag-Lloyd Express.

TUIfly offers both scheduled flights and charter services connecting German cities with a wide range of destinations in Europe, Africa and Asia. The airline is focused mostly on business and holiday travellers.

TUIfly has a frequent flyer program called FriendChips that provides loyal passengers with various discounts and benefits. Onboard refreshments are included in the ticket price.

TUIfly - Basic info

Airline name TUIfly
IATA / ICAO code X3 / TUI
Airline hubs Germany: 8
Destinations Africa: 14
See all routes…
Frequent flyer programs FriendChips
Fleet Boeing 737-700
Boeing 737-800
Onboard refreshments included in the ticket price
Main competitors Camair-Co, Royal Air Maroc
See more…

TUIfly - Check-in, Baggage Allowance & Fees

Payment options VISA, Mastercard, American Express, Diners Club, AirPlus, World of TUI Card
Booking fees €7.50 - €8.93 per person on international/domestic routes for payments by credit or debit card.
Cabin baggage weight: 6 kg, dimensions: 55x40x20 cm
Checked baggage weight: 20 kg
Excess baggage €10 / kg
Online check in Yes

TUIfly - Latest News

Battle of the low-cost airlines: Ryanair, AirAsia or tigerair? None of them in 2014!

Jun 11, 2014

We all know that Ryanair is the cheapest in Europe, right? Well, not quite. Ryanair is famous for their hidden fees, and our recent research shows that they make a big impact on the final cost.
Read more »

Late February airfare deals

Feb 27, 2013

With the spring around the corner, it's time to start hunting for late winter …
Read more »

TUIfly - Competitors

Airline Competitors Notes
Camair-Co weak 6 shared routes (17%)
Brussels Airlines weak 5 shared routes (14%)
Trans Air Congo weak 4 shared routes (11%)
Emirates weak 2 shared routes (6%)
Air Algerie weak 2 shared routes (6%)
Middle East Airlines weak 2 shared routes (6%)
Ethiopian Airlines weak 2 shared routes (6%)
Air Burkina weak 2 shared routes (6%)
Tunisair weak 2 shared routes (6%)
Royal Air Maroc weak 2 shared routes (6%), 14 shared destinations (39%)

TUIfly - Routes

Airline hubs

Africa (destinations: 14)

Benin: Cotonou
Chad: N'djamena
Democratic Republic of the Congo: Kinshasa
Gabon: Libreville
Ghana: Accra
Ivory Coast: Abidjan
Mali: Bamako
Niger: Niamey
Senegal: Dakar
Togo: Lome

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