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TUIfly logo TUIfly

TUIfly is based in Germany and operates flights from its main hubs located in Cologne, Düsseldorf, Frankfurt, Hamburg or Hanover. It is a low-cost airline with headquarters in Langenhagen. It was founded in January 2007 after the merger of airlines Hapagfly and Hapag-Lloyd Express.

TUIfly offers both scheduled flights and charter services connecting German cities with a wide range of destinations in Europe, Africa and Asia. The airline is focused mostly on business and holiday travellers.

TUIfly has a frequent flyer program called FriendChips that provides loyal passengers with various discounts and benefits. Onboard refreshments are included in the ticket price.

TUIfly - Basic info

Airline name TUIfly
IATA / ICAO code X3 / TUI
Airline hubs Germany: 8
Destinations 45 across the World
See all routes…
Frequent flyer programs FriendChips
Fleet Boeing 737-700
Boeing 737-800
Onboard refreshments included in the ticket price
Main competitors Condor, Air Berlin
See more…

TUIfly - Contacts

Go to TUIfly

TUIfly - Customer support

  • Germany: 0900 1000 2000
  • Switzerland: 0900 190 150
  • Netherlands: 0900 249 9 990
  • United Kingdom: 0904 561 0000
  • Austria: 0900 190 150
  • Italy: 899 03 20 31
  • Spain: 902 012 512
  • Others: +49 180 5 42 41 40
  • E-mail:

TUIfly - Address

TUIfly Vermarktungs GmbH
Karl-Wiechert-Allee 23
30625 Hannover

More contacts

TUIfly - Check-in, Baggage Allowance & Fees

Payment options VISA, Mastercard, American Express, Diners Club, AirPlus, World of TUI Card
Booking fees €7.50 - €8.93 per person on international/domestic routes for payments by credit or debit card.
Cabin baggage weight: 6 kg, dimensions: 55x40x20 cm
Checked baggage weight: 20 kg
Excess baggage €10 / kg
Online check in Yes

TUIfly - Photos

TUIfly - Latest News

  • Late February airfare deals (Feb 27, 2013)

    With the spring around the corner, it's time to start hunting for late winter (or early spring) airfare deals. Great fares from Eindhoven starting from €10! The Dutch low-cost airline Transavia baffles with bargain fares. Read more »


TUIfly - Competitors

Airline Competitors Notes
Condor direct 168 shared routes (41%), common bases in Hamburg (HAM), Dusseldorf (DUS), Stuttgart, Munich
Air Berlin direct 147 shared routes (36%)
GermanWings strong 54 shared routes (13%), common bases in Bonn / Cologne, Stuttgart, Hannover, Hamburg (HAM)
Lufthansa strong 40 shared routes (10%), common bases in Frankfurt (FRA), Munich, Dusseldorf (DUS), Hamburg (HAM), Stuttgart
Jetairfly weak