Virgin Australia was founded in 2000 as Virgin Blue Airlines. It is an Australian low-cost airline with headquarters in Brisbane. Its main airports are located in Brisbane, Sydney and Melbourne. Virgin Australia operates both domestic and international flights mainly within Oceania and it has become the second biggest airline in Australia.
The airline has a special frequent flyer program named Velocity Frequent Flyer. Virgin Australia has three associated carriers – V Australia, Pacific Blue and Polynesian Blue which further enlarge the network of Virgin Australia's destinations.
The airline offers online check-in on its website. On-board refreshments and checked baggage allowance are not included in the ticket price.
Virgin Australia - Basic info
| Airline name | Virgin Australia |
|---|---|
| IATA / ICAO code | VA / VOZ |
| Airline hubs | Australia and New Zealand: 5 |
| Destinations |
Asia and Australia: 36 See all routes… |
| Frequent flyer programs | Velocity Frequent Flyer |
| Fleet | Airbus A330-200 Boeing 737-700 Boeing 737-800 Boeing 777-300ER Embraer 170 Embraer 190 ATR 72-500 Fokker 100 |
| Airline Awards |
Global Traveler’s: Best Airline to Australia and New Zealand |
| Onboard refreshments | sold separately |
| Main competitors |
Qantas Airways,
Jetstar Airways
See more… |
Virgin Australia - Contacts
Virgin Australia - Customer support
- Australia: 13 67 89
- New Zealand: (0800) 67 0000
- USA: +1855 253 8021
- UAE: 8000 612 002
- UK: 0800 051 1281
- Rest of the world: (+61) 7 3295 2296
Virgin Australia - Address
Virgin Australia Head OfficeP.O. Box 1034
Spring Hill Qld 4004
Australia
More contacts
Virgin Australia - Check-in, Baggage Allowance & Fees
| Payment options | Visa, MasterCard, Diners, American Express, PayPal |
|---|---|
| Booking fees | AUD 4.50 - AUD 7.00 / one way |
| Cabin baggage | weight: 7 kg, dimensions: height + length + width = max. 105 cm |
| Checked baggage | weight: 23 kg — AUD 12 - AUD 30 / 2 x 23 kg on long-haul flights |
| Checked baggage / airport fee | weight: 23 kg — AUD 40 - AUD 80 |
| Excess baggage | AUD 15 - AUD 45 / kg |
| Online check in | Yes |
Virgin Australia - Photos
Virgin Australia - Latest News
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What is an electronic boarding pass? (Aug 8, 2012)
Wondering what an electronic boarding pass is, where to get it and how you use one? Look no more, read our introduction to boarding pass. Paper boarding pass Read more »
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The most extreme episodes - unruly and aggressive passengers on board
The image of plane passengers that we have is coloured by the media coverage… Read more »
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Etihad - Virgin Blue partnership officially approved
The combined network enables Australian passengers a better connection to… Read more »
Virgin Australia - Competitors
| Airline | Competitors | Notes |
|---|---|---|
| Qantas Airways | direct | 76 shared routes (56%), common bases in Brisbane, Sydney, Melbourne (MEL), 27 shared destinations (20%) |
| Jetstar Airways | direct | 74 shared routes (55%), common bases in Melbourne (MEL), Brisbane, Sydney, 19 shared destinations (14%) |
| Tiger Airways | weak | 16 shared routes (12%) |
| Airnorth Regional | weak | |
| Regional Express | weak |
Virgin Australia - Routes
Airline hubs
- Brisbane International (BNE)
- Melbourne Tullamarine (MEL)
- Sydney Kingsford Smith (SYD)
- Auckland International (AKL)
- Christchurch International (CHC)
Virgin Australia
